Larry Roland, CPCU, ARM, CIC
Chairman

In 2002, the decision was made to shorten our hard-to-remember name, Senn, Dunn, Marsh & Roland Insurors, to Senn Dunn Insurance. One might think that this change was rough for Chairman Larry Roland, but he welcomed the new name because it was good for our clients. That has been Larry’s philosophy for over 35 years. When it comes to serving clients, he feels that it is not about us, it is about making sure their insurance needs are being exceeded rather than simply met. This UNC-Chapel Hill alum and risk management specialist offers expert advice to our larger contracting and manufacturing commercial insurance clients. Larry has been recognized by the Independent Insurance Agents of NC as their Agent of the Year in 2003, and in 2007 he was recognized as a Triad Father of the Year.
336-346-1346 · lroland@senndunn.com

It is said that Gray has never met a stranger in his life. He is Senn Dunn’s resident people-person and expert motivator, having served as agency president from 2003 until 2008, at which time he became chief executive officer and talent recruiter. Gray, a UNC-Chapel Hill grad, completed the Insurance Executive Program in 1996 and his broad base of industry knowledge is evident to his clients. He is often found speaking to other insurance professionals about subjects ranging from sales motivation to his experiences leading Senn Dunn in their receipt of two major national awards. His clients range from non-profits to heavy manufacturers. Gray is passionate about serving the community and juggles time to serve on the boards of Greensboro Merchants Association (President in 2008) and Carolina Bank. He is quick with a joke and quick to lend a helping hand as a respected mentor to our young professionals. He and his three sons are all Eagle Scouts.
336-346-1351 · gmccaskill@senndunn.com

Those who know Tim well believe that he was born to be an insurance advisor. After this Eagle Scout from Charlotte, NC graduated from UNC-Chapel Hill, he immersed himself into underwriting and developed his property/casualty knowledge. Having served as Executive Vice President in our Commercial Division, Tim became the President of the agency in April of 2008. He is thorough, diligent and known to clients as one who gets the job done. Tim completed the Insurance Executive Program in 1996, is an active member of the Greensboro Rotary, a member of First Presbyterian Church and serves on the Board of the Independent Insurance Agents of North Carolina.
336-346-1373 · ttempleton@senndunn.com

Tim Ward, CPCU, CIC
Executive Vice President

Tim is a graduate of UNC-Chapel Hill and joined Senn Dunn in 1988 after having served as vice president of Jefferson Pilot Fire and Casualty in Greensboro. With more than 30 years of insurance experience, Tim works with clients on their commercial coverages, specializing in handling the risk and exposures associated with large manufacturers, suppliers and professional offices. He also has an extensive background in personal insurance coverages, in addition to currently managing the medical professional liability division for Senn Dunn. With more than 15 years of experience in the malpractice field, he is recognized statewide as an expert on issues involving insurance and the medical profession. Active in the community, Tim serves on the board of directors of the Greensboro Volunteer Center and the Piedmont chapter of Chartered Property Casualty Underwriters Society.
336.346.1374 · tward@senndunn.com

After graduating from UNC-Greensboro, Kurt began his career as a claims representative for a national insurance carrier. The experience gained allowed Kurt to add to his solid foundation of insurance claims and coverage knowledge. He understands the nature of risk and how to advise his clients in the real estate, restaurant, manufacturing and distribution industries. He is quick with a joke, but you can count on his serious expertise when it comes to insurance and his second-to-none risk management services. Kurt spends his free time with his wife, two daughters and serving as a senior high youth leader in his church.
336-346-1372 · kkronenfeld@senndunn.com

You might say insurance is in Pam’s blood since she is a fourth generation family member to choose this profession. She is a graduate of NC State and has managed to serve clients while also being an active mom in her two children’s busy lives. Pam focuses her risk management services on the needs of schools, real estate management firms, the hospitality and motorsports industries. Active in the community, Pam is the president-elect of the Historical Book Club of North Carolina, an organization responsible for the preservation of local literature and authors. In addition, she serves on the United Way’s Women’s Leadership/Tocqueville Committee, is the chair of the Small Business Council of the Greensboro Chamber of Commerce and is a founding and active volunteer with the Women’s Executive Connection, a state-wide networking and support endeavor for professional women.
336-346-1371 · psessoms@senndunn.com

Kenny has a love for life and tackles any challenge with enthusiasm. He is a 1993 graduate of Appalachian State University with degrees in Risk and Insurance and Finance. He also completed the Insurance Executive Program at ASU in 2001. Kenny specializes in identifying and understanding the insurance needs of manufacturers, contractors and service businesses. He has expertise in tailoring insurance programs to fit individual businesses and has developed outstanding relationships with the companies represented by Senn Dunn, enabling him to negotiate on behalf of his clients. During his tenure as the North Carolina Young Agents Chairman in 2006-07, the Independent Insurance Agents and Brokers of America recognized North Carolina as the Outstanding Young Agents Committee of the Year. In addition, Kenny was named as the Young Agent of the Year in 2006. His service also includes 2006 Atlantic Coast Conference Scholarship Awards Luncheon Chairman. When Kenny finds time for leisure, he spends it with his wife and young children.
336-346-1349 · krichardson@senndunn.com

Melanie Shaffer, CPCU, CIC, CRM
Vice President, Commercial Insurance Advisor

Melanie knows that hard work pays off. With a double major in animal science and agricultural economics from North Carolina State University, and as the former owner of an insurance agency, Melanie found that her background made her perfectly suited for understanding the needs of family business owners and large manufacturers. In addition, she has developed expertise in risk management for the motorsports industry. Her knowledge extends to both property/casualty and life/health coverages. Melanie is an avid Wolfpack fan, a past NC State Alumni Association officer who has also served as a member of the regional selection committee for the distinguished Park Scholarship. She serves as co-chairman of the volunteer committee for the Tournament Hosts of Greensboro, a group that has been critical to Greensboro’s effort to attract and retain collegiate basketball tournaments. She is also involved with the Women’s Executive Connection, a state-wide networking and support endeavor for professional women. In 2004, The Business Journal recognized Melanie with their Women in Business Award.
336-346-1354 · mshaffer@senndunn.com

Jay believes in earning people's trust the old fashioned way…he's always there when you need him. That is why his clients in the wholesale and distributing arena rely on Jay to solve their risk challenges. A graduate of Baylor University, he specializes in property/casualty and worker's compensation for manufacturers and contractors. He also leads Senn Dunn's online H2O Insurance.com program, the only scuba equipment insurance coverage sponsored through the Divers Alert Network (DAN), as well as serving as the leader of our commercial insurance sales team. The father to four little girls, Jay is serious about serving others through the goodness of his heart and helping customers rest easier about their insurance. He has been an active volunteer with Family Service of the Piedmont, serving as the Chairman of the Greensboro Board in 2007.
336-346-1350 · jhaldeman@senndunn.com

David’s background in the banking and wealth management industry serves his insurance clients well as he guides them through their coverage options with a focus on value. In today’s competitive environment, David believes that “best in class” companies require “best in class” partners. He is passionate about handling your business and assets as if they were his own. David’s clients know that they can depend on him for the best in risk management advice, for thorough safety programs and for claims management attention. This Vanderbilt University alum is a devoted father to two children and enjoys coaching his son’s baseball team.
336-346-1342 · dclem@senndunn.com

An Arizona native who graduated from Baylor University in 1992, Russ began his insurance career with the largest independent agency in Arizona. In addition, he worked with a major international insurance broker prior to joining Senn Dunn in 2003. Russ brings a broad range of risk management and insurance experience in dealing with large commercial accounts and focuses on construction and manufacturing businesses. Russ is known to his clients as a valued business partner and one that they can count on to be available when needed, and to go the extra distance on their behalf. A 2005 Leadership Greensboro graduate, Russ spends his time away from work to serve as a volunteer with YMCA’s Camp Weaver. He is active with his church and with his young family.
336-346-1306 · rbell@senndunn.com